Your safety is our priority – COVID-19 update

Dear valued guests

In 2020 we opened both of our hotels and welcomed many guests while prioritizing health and safety measures for the wellbeing of our guests and employees.  We are now preparing for summer season 2021 and will be doing our best to provide a safe environment for everyone staying and working here.  We would like to assure you Windmill Hotels is a place you can trust and understand the need for flexibility in your travel plans and our special rates and conditions allow you to modify or cancel the reservation, based on booking conditions, free of any cost. 

YOUR SAFETY IS OUR PRIORITY

We are continuously monitoring the situation and following the guidelines from the World Health Organisation (WHO) as well as the Greek Government and our hotels have been certified with the ‘Health First’ certification by the Ministry of Tourism.  We are also working closely with local health agencies which will provide additional advice if required.

BOOKING TO STAY WITH US

If you are interested in visiting us this summer and you still haven’t booked a room please go to our BOOK NOW page and check out our Fully Flexible and Best Flexible rates.  We have adapted our booking rates as we understand the need for flexibility in your travel plans.  Our special rates and conditions allow you to modify or cancel your reservation and would like to assure all our customers that if you book directly with us through our website a FULL REFUND will be given in case of a travel ban due to covid-19

If you have booked through a tour operator or an external partner you will need to contact them directly for more information and further assistance regarding their travel policies.

For any further questions you may have regarding your stay with us you can contact us directly at info@windmillhotelszante.com

ONCE YOU ARE HERE

Cleanliness and safety have always been our top priority for our hotels and restaurants.  We use the highest quality of cleaning products and daily cleaning of all the rooms and public areas has always been in place.

Given the current circumstances we will be enhancing our cleaning and hygiene procedures for Covid-19 and will be following the guidelines of the WHO as well as the Greek Government.

Our employees have been given extra training during this time and we are confident that they will provide you with the highest level of service during your stay.

Our restaurants and breakfast service will be open as usual while implementing the appropriate additional measures required.  Our opening dates and procedures are based on detailed Greek government guidelines. 

MEDICAL CARE

A doctor, certified on the dealing practices of COVID-19 is available on call 24/7

Everyone at Windmill Hotels is looking forward to opening for 2021 and welcoming our guests back to Zakynthos.  We look forward to seeing you soon!